Support

Check your spam folder first — codes sometimes land there. If it's not there after a few minutes, try again from the sign-in screen. If a second attempt also doesn't arrive, email support@planalong.app with the email address you used and we'll look into it.

Open Settings → Account → Delete account. This removes your family record and any children's information you've added. Some records linked to other families (e.g., a carpool you drove for, a plan you RSVP'd to) may be retained in minimized form so the other family's history isn't broken — see the privacy policy for the full retention schedule.

Open the child's profile in Family → Kids and tap Withdraw consent. You can also email privacy@planalong.app and we'll process the withdrawal manually. Records are purged within 30 days per our retention policy.

PlanAlong subscriptions are managed through your Apple ID. Open Settings → [Your Name] → Subscriptions on your iPhone and tap PlanAlong → Cancel Subscription. You'll keep access until the end of the current billing period.

Please email support@planalong.app with: what you were trying to do, what happened instead, your device model + iOS version, and (if you can) a screenshot. Beta feedback gets a faster turnaround than general support.